We aim to be an organization, which is renowned for producing high quality software solutions to bring about wealth that can be used for the benefit of mankind.
STC Consultancy collaborates with its clients to help them become high-performance businesses.
STC Consultancy has over 6 years experience in industry with proven track record.
STC Consultancy can mobilize the right people, skills and technologies to help clients improve their performance.
We maintain our Mission that is "Deliver business-enabling solutions and technologies by creating partnership with our customers in a joyous environment for our people."
Customer Relationship Management (CRM), is an information for the methodologies, strategies, software, and other web-based capabilities used to help an enterprise organize and manage customer relationship.
Achieving success in today’s competitive global markets takes more than great products and services. Knowing how to deliver a differentiated and highly competitive customer experience cost effectively is critically important and increasingly challenging as your organization interacts with potential customers through more communication channels than ever .
STC Consultancy CRM Services is that it helps businesses use technology and human resources to gain insight into the behaviour of customers and the value of those customers. Our goal is
- Provide better customer service
- Make call centers more efficient
- Cross sell products more effectively
- Help sales staff close deals faster
- Simplify marketing and sales processes
- Discover new customers
- Increase customer revenues
We have alliances with leading CRM solution providers like Oracle, Front Range and we leverage these partnerships to provide CRM services, ranging from consulting and implementation to upgrades and application management services. Our CRM practice has a strong industry focus across specific domains.
- Sales Automation
- Multi Channel Customer Service
- Marketing Management
- Quote to Order Management
- Customer Value Insight and Intelligence